Quality Management System - What's In It For Me?
SA management vs the rest of the world
SABS warns against bogus accreditation
ISO 9001:2000 - So what's new?
New ISO - A paradigm shift in management thinking
Progress of Interrelated Processes
ISO 9001:2000 - The honeymoon is over
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(Article published in "Management Today" - The Quality Edge, dated February 2002, Vol 18, No 1, Page 47)