Courses
Delegates
Scope

Quality Improvement Process Management

Executives, Senior Management, Key Personnel
Concepts and techniques of implementing and managing the QM process

Quality Education Systems (Train-The-Trainer)

Management/Supervisors Provide and in-house teaching resource on the concepts and techniques of a quality improvement process
Continuous Improvement
Middle management, key personnel
Common understanding of the quality improvement process
Continuous improvement (Train-The-Trainer)
Managers/Supervisors
Leadership for QM & an in-house training resource 
Work Group Enhancement
Managers/Supervisors
Build teamwork skills through the application of problem solving techniques
Applied Measurement
Selected employees
Teaches application of measurement techniques for improving & sustaining business process results
Indaba On Quality
Illiterate/semi-illiterate employees
Locally developed program introducing the basic concepts of quality and how to play an active role in the QM process
Indaba On Quality  (Train-The-Trainer)
Selected employees
Providing an in-house training resource and to ensure leadership for QM
Leading a  Small Business  to Success
Owner/Manager with  ten or less employees
Do It Yourself Kit for Managers in the concepts/tools/techniques and how to facilitate the improvement process
Integrated approach to the new ISO 9001:2000 standard
Management & key personnel
Understanding the concepts, structure, implementation & integration thereof to achieve business results through ISO 9001:2000

    Download: Education and Training Costs